Top LBI Rental Questions Lets Talk Cleaning

Dated: 03/27/2020

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What happens if I check in to my LBI vacation rental and it is not clean? This is a very common question! Human instinct is to clean something when it's dirty however, in the case of your vacation rental, please resist the urge to clean until you have contacted your real estate agent. Understandably after hours of packing and then sitting in traffic on a hot day, tenants just want to move in and get settled. Many times they will clean the home themselves and then report the situation at a later time, such as the next day or even upon checking out. The problem with doing so is we as real estate agents, and the homeowner as well, doesn't have the opportunity to remedy the situation. There is not much we can do after the fact. A word of advice...if you check in to your rental and the cleanliness is sub-standard, call your agent right away. The majority of cleaning companies offer 'call back' service in which if the home is reported as not satisfactory by the incoming tenant, the cleaning service will return to the home and remedy the issue, at no cost to the owner. If there is a delay in reaching your agent, or the cleaning company will not be able to return immediately, document the issues via photos on your cell phone and then provide those to your agent with an explanation of what you found. That way there is no discrepancies as to the cleaning company saying the house was spotless when they left and the tenant claiming it's a mess. Keep in mind in comparison to the weekly amount of tenants checking in versus those with complaints, it is a very small ratio so relax and enjoy your LBI vacation...you've earned it!

If you know of anyone looking to rent, sell or buy on LBI, I am never too busy for your referrals!

If you would like to search homes for sale on LBI and the surrounding area click my website link http://kpileggi.vandykrealestate.com


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Kim Pileggi

Greetings from Long Beach Island! I am a full time real estate agent specializing in LBI sales and summer rentals, servicing all of LBI and the surrounding mainland communities. I have earned several ....

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